Frequently Asked Questions
Can I order online or by phone?
Yes! You can place your order online anytime or call us during business hours. If you have questions or need help selecting flowers, we're always happy to assist.
What forms of payment do you accept?
We accept all major credit and debit cards, Apple Pay, cash, venmo, and zelle. Payment options may vary depending on whether you're ordering online, over the phone, or in-store.
Can I request specific flowers or colors?
Absolutely! We specialize in custom floral designs. Let us know your favorite flowers, color palette, or style, and we'll create an arrangement just for you. Please note that flower availability may vary by season.
What happens if the recipient isn't home?
If the recipient isn't available, our driver will leave the flowers in a safe location whenever possible. If a safe delivery isn't possible, we'll contact the recipient or sender to arrange another delivery time.
Can I add gifts or extras to my order?
Yes! Depending on availability, we offer thoughtful add-ons like balloons, chocolates, stuffed animals, greeting cards, and other gifts to make your delivery even more special.
How do I make my flowers last longer?
Trim the stems at an angle, place them in clean water with the flower food, and change the water every day. Give another fresh trim after changing the water. Keep your arrangement away from direct sunlight, heat, and fresh fruit to help it last longer.
Why choose Dee's Flowers?
For over 80 years, Dee's Flowers has proudly served the Los Angeles community with fresh flowers, personalized service, and beautiful floral designs. Whether you're celebrating a birthday, anniversary, wedding, sympathy occasion, or simply brightening someone's day, we're committed to creating arrangements that make every moment memorable.
Can I include a personalized message with my order?
Of course! Every flower order includes the option to add a complimentary personalized message, which we'll print on a card and include with your arrangement.
Do you offer flower subscriptions?
Yes! Our flower subscriptions are a wonderful way to enjoy fresh blooms year-round. Choose the delivery frequency that works best for you—weekly, bi-weekly, or monthly—and we'll take care of the rest.
Do you provide wedding and event flowers?
Yes! We design flowers for weddings, corporate events, baby showers, bridal showers, birthdays, Bar/Bat Mitzvahs, Quinceanera, and other special occasions. Contact us to schedule a consultation and receive a custom proposal.
Do you offer sympathy and funeral flowers?
Yes. We create sympathy arrangements, standing sprays, wreaths, casket sprays, and memorial flowers with same-day delivery available to many local funeral homes and churches.
Delivery FAQs
Do you offer same-day flower delivery?
Yes! We offer same-day flower delivery throughout much of the Los Angeles area for orders placed before our daily cutoff time. Contact us if you're unsure whether your address qualifies.
How much does flower delivery cost?
Delivery fees vary depending on the destination. Your delivery charge will be calculated during checkout or can be confirmed when placing your order by phone.
Do you deliver to hospitals, businesses, funeral homes, and event venues?
Yes! We deliver to homes, hospitals, offices, funeral homes, churches, hotels, schools, and event venues throughout the Los Angeles area. Please provide any delivery instructions when placing your order.
Can I pick up my order in-store?
Yes! You're welcome to place an order online or by phone and pick it up at our shop during business hours.
What areas do you deliver to?
We proudly deliver throughout Los Angeles, including Studio City, Valley Village, Sherman Oaks, Burbank, Hollywood, North Hollywood, Universal City, Beverly Hills, Encino, Woodland Hills, Toluca Lake, Pasadena, and surrounding areas.